From prescriptions to the flu jab to help with diabetes.

Services

We offer a wide range of pharmacy related services, all of which are listed underneath.

Dispensing
Self Care
Travel Services
Sexual Health
Other Services

Dispensing:

Are you tired of waiting hours to get through to order your prescriptions? Well we can save you all that waiting time. With our own app HEALTHERA you can send your request directly to your surgery. It's very simple to set up and use. You will get notification when your prescription has been completed by the Pharmacy. You can ask for delivery or collect at the Pharmacy. You can also communicate through the App with the Pharmacy team.

How the Repeat Prescription App Works?
1. Add Your Medication
2. Order Your NHS Repeat Prescription on the App, and You will be updated every step of the way about your order.
3. Arrange for delivery or collection.
The link to download the App is:https://m67e4.app.goo.gl/cCb3

Dispensing Prescriptions

We dispense both NHS and private prescriptions. At least one pharmacist is always on duty during opening hours to supervise the dispensing of prescriptions and to offer help and advice when required. We carry a wide range of medicines in stock. In addition, we are usually able to obtain foreign and unusual products not marketed in this country for specific orders. Our computer system keeps a record of all the medication we dispense in order to check for any possible interaction with other medicines.

We are fully EPS (electronic prescription service) R2 compliant. If your surgery is also compliant, your prescriptions can be sent digitally to this pharmacy. We will then dispense them and have them ready to collect when you arrive. In order for your prescriptions to be sent electronically, you need to nominate Hopton Pharmacy as your chosen pharmacy. For more information on EPS R2 visit the HSCIC website (http://systems.hscic.gov.uk/eps/patients) External Website.

Repeat Medication?

We want to make ordering and dispensing your repeat medication as easy as possibly, and so have set up our managed repeat service to take all the hard work away from you. Each month we contact you to check what medication you require, order the prescriptions, dispense the medication and then either deliver the items to your home or notify you when they are ready to be collected. This service is offered free of charge and is subject to your surgery agreement. If you wish to take advantage of this service, please contact us.

Emergency Supplies

Under certain circumstances (set out in the Medicines Act) we are able to make an emergency supply of a prescription only medicine. This is intended for genuine emergencies only. There may be a charge for this service.

Meds-on-Time

In order to provide help to patients in the community who are experiencing difficulties in managing their medication regime, we have developed our Meds-on-Time department. Here we arrange home visits to discuss medication and then dispense the drugs into monitored dosage systems. This packaging system divides a patient’s medication in to time-specific blister, ensuring the patient takes the right medicines at the right time. We can provide medication reminder charts and medication administration record charts, if required.

We can also provide advice and support for patients who struggle to remember to take their medications.

If you have any questions regarding our Meds-on-Time service, or think this service could be useful for you, please contact our dedicated team on 01502 733 876.

Care Homes

We offer a service of delivering prescriptions, monitoring drug storage and offering advice to Residential and Nursing Homes in the area. This service aims to ensure the proper and effective ordering of medicines and appliances (medical devices) and their clinical and cost effective use.

If you have any questions regarding our care homes service, or are a care home who would like us to supply your medication, please contact our dedicated team on 01502 733 876.

Self Care:

Medical Products

We sell a wide range of pharmacy and health related products. Our staffs are fully trained and able to offer expert advice for all the products we sell.

We also stock a wide range of first aid kits and items, self diagnosis and treatment equipment and a range of surgical products. We are usually able to source almost any product, so if you need something and are struggling to find it, please contact us, and we’ll do our best to help.

Sexual Health:

Emergency Hormonal Contraception

If you have had unprotected sex or you think the condom split during sex, then you may need emergency contraception. Emergency Hormonal Contraception (More commonly known as the ‘Morning After Pill’) is available for purchase.

It can be taken up to 72 hours after unprotected sex - however, the earlier the better. Please note that the pharmacist will have a confidential discussion with you first to make sure this is the correct course of action to take. In the discussion, the pharmacist will assess the suitability of emergency contraception for you and can advise you on the risks of sexually transmitted infections (STIs) as well as providing information about what to do in the long term, such as considering options for ongoing contraception.

NHS Chlamydia Screening

This is a non-judgemental, confidential service for those who are sexually active and under the age of 25. Chlamydia testing kits may be provided on request or proactively, for example when you purchase condoms or go to get your prescription for oral contraceptive pills dispensed.

This service is sometimes provided alongside the Emergency Hormonal Contraception (EHC) service.

The pharmacy will be able to give you advice on how to use the chlamydia testing kit, how to return it for testing and what will happen when your test results come back. You (and only you) will be notified of your results either by text, e-mail, phone web or post – you decide.

This is an NHS funded service.

For those over 25, we also a private screening and treatment service - please contact us for further information.

Other Services:

Medicine Use Review

This is an in-depth examination, funded by the NHS, of the medicines you take for your medical conditions. This includes all prescription medicines along with any medicines you may have purchased from a pharmacy, supermarket or other retailer.

This review should help you get the most out of the medicine that has been prescribed for you. It should also reduce the number of medicines-related problems you might encounter.

Our pharmacist can provide advice and support to help you take your medicines as intended and may decide to make recommendations to your GP of suitable alternatives.

The NHS advises that all older people and those taking medication for long-term conditions should have a regular check-up of their medicines.

The review also gives you the chance to ask questions about your medicines, discuss any worries or problems you may have and find out how your medicines may affect your lifestyle.

New Medicine Service

When you are prescribed a medicine to treat a long-term condition for the first time, our pharmacist will support you to use the medicine safely and to best effect.

Our pharmacist will talk (either in person or by phone) to you approximately one-two weeks after you first receive the medicine to see how you are getting on with it and to discuss any problems you may have. A second follow-up will be a month after you first receive the medicine.

The service is only available to people using certain medicines. In some cases where there is a problem apparent and a solution cannot be found between you and the pharmacist, you will be referred back to your doctor.

Delivery Service

We offer a full medication delivery service, with a same day service for urgent acute prescriptions. The same day service is subject to stock availability and your prescription must have been received before 3pm, be marked urgent and you (or your GP) have phoned the pharmacy on 01502 733 876 to confirm we have received the prescription.